Access information for Forest Live, Delamere Forest

We are committed to providing an excellent standard of accessible facilities to all of our customers who require them, due to a disability or health condition. If you have any questions about our access facilities contact us on 0300 068 0400 or email customerrelations@forestryengland.uk

Download a Delamere Venue Accessibility Map

Parking

Accessible parking must be pre-booked. This is provided within the main car park the surface is tarmac.

The designated accessible arena entrance is situated 300m from the accessible car park along a compacted gravel path. Follow signage or advise a steward who will direct you.

Arena

A raised Accessible Viewing Platform is provided for customers who are wheelchair users, or who have health conditions or other disabilities where they have to remain seated for long periods of time. This is situated 50m from the accessible entrance on compacted gravel and ground protection matting. There is an incline up a slope to the platform. This must be pre-booked. The platform has a non-slip surface and is double level, with ramps off the back.

A ground-level, grass Accessible Viewing Area is provided beside the viewing platform for customers who have health conditions or other disabilities and need a less crowded area and access to the accessible toilets. There will not be an unrestricted sight line of the stage in this area, as there will be customers in front of the Ground-level Grass Accessible Viewing Area who are likely to be standing up.  All places in the Ground-level Grass Accessible Viewing Area must be pre-booked. 

Registered assistance dogs are permitted, but the live sound may disturb the animal. No other dogs are allowed on site.

Lasers and strobe lighting may be used as part of the performance.

Toilets

Accessible toilets are located on the ground to the side of the platform.  Accessible toilets and a changing place is available at the visitor centre 250m from the accessible platform.

Drop off and Pick up

Customers with an accessibility need, who are arriving by taxi or personal lift, must contact us in advance, so arrangements can be made for drop off and collection.  

Booking Accessible Facilities

Please read our Forest Live Access Statement and then request use of our accessible facilities using our Online Accessibility Booking Form.