Where are the venues?
Can I park on site and is there a car parking charge?
Sufficient car parking for visitors is provided at each venue and is free of charge for the evening. Vehicles should not be left overnight in the car parks.
Can I get there by public transport?
Unfortunately, due to their rural location our venues are not always easy to reach by public transport. Select your chosen venue from the list above and view the travel and accommodation information, which will detail any of the public transport options available.
Can I get thereby taxi or can someone drop me off?
If you are arriving by taxi or being dropped off, make sure you have made arrangements for your return journey in advance as there are a limited number of taxi companies operating near our forests.
Forest sites do not have public telephones and some sites have poor mobile reception. Arrange to meet your taxi at the designated taxi pick up/drop off point which will be sign posted on site.
If you have an accessibility need and are arriving by taxi, please contact Customer Relations in advance so we can make the necessary arrangements for you. Call 0300 068 0400 or email email@example.com.
Can I get there by travelling on foot?
If you are walking to the venue along the public highway please be aware that it will be dark when you leave. For your safety you should consider bringing a torch and hi-viz vest for your journey home.
What time can I arrive?
Concert car parks open at:
- Cannock Chase Forest - 4pm
- Delamere Forest - 4pm
- High Lodge, Thetford Forest - 5pm
- Westonbirt Arboretum - 5pm
What is the latest time I can arrive at the venue?
Ticket holders can arrive at any time during the event.
Those collecting tickets on the night should arrive by 8.45pm before the on-site ticket office closes
How can I find out when the band will be on stage?
The concert arena opens at approximately 6pm, with live music starting from about 7.30pm. These times are approximate, for the latest updates on running times please check the appropriate venue page on the website as the concert date approaches.
What time will the event end?
Concerts normally finish between 10.30pm and 10.45pm. Live music will not continue beyond 11pm.
How long will it take to leave the venue at the end of the night?
The majority of our customers will be arriving by car over a period of three to four hours. In some cases it may take over an hour to exit the car parks safely due to the number of vehicles leaving at the same time.
Thank you in advance for your patience as our traffic marshals work to get everyone out as quickly and safely as possible.
Can I camp at the venue?
Forest Live venues do not allow camping on site or in the car park area.
Go to the Forest Live homepage, select your chosen venue and view the travel and accommodation page which will detail any local camping options. Contact the local tourist information website for more details of local camp sites.
Where can I stay?
Contact the local tourist information website for full details of local accommodation.
How can I get in touch?
The Customer Relations team is staffed Monday to Friday 9am - 5pm (plus email support 9am-5pm Saturday and Sunday during concert weekends).