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Enchanted Christmas Terms and Conditions

Updated 1st October 2019

- The event will continue regardless of weather except in extreme circumstances affecting the venue.

- Tickets will only be refunded if the event is cancelled by the organiser and not under any other circumstances.

- Dates and times booked are final and cannot be changed.

- Dogs are not permittedon the illuminated trail, except assistance dogs.

- This is an outdoor event, suitable clothing and footwear should be worn.

- Children aged 16 and under must be accompanied by a parent/guardian (aged 16+).

- Venue management will not be responsible for injury, loss or damage to personal property brought into the venue or left in vehicles parked on site.

- Fireworks, sparklers, BBQs or any other item considered to be hazardous are strictly prohibited.

- Forestry England reserves the right to refuse admission.

- Photography and filming may take place for promotional purposes. Let us know if you don’t want your image used.

- Surveillance cameras may be in operation for security purposes.

- The purchase and use of ticket(s) will constitute acceptance of these conditions by purchaser and holder.

- Any person who fails or refuses to comply with instructions from any persons acting for the Forestry England and /or venue management may be removed from the venue.

- Tickets are not permitted for resale in the course of business or for a profit.

- Forestry England and/or venue management reserve the right to change these terms and conditions at any time.