Aerial photo of the Forest Live stage at Thetford
Photo credit: Lee Blanchflower

Frequently asked questions

What would you like to know?

Audience enjoying live music festival in the forest

Tickets

Everything you need to know about booking and receiving your tickets.
Find out more
Crowd in the sun in front of a music stage in the woods

What to bring

Items you can and cannot bring into the arena.
Find out more
Paul Weller performing on stage at Cannock Chase

Getting there

How to get to our venues and essential timings.
Find out more
Crowd in the trees in front of a stage in the daytime

On the day

What to do on the day and what will be available.
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Forest Live stage surrounded by trees and showing a large crowd.
Photo credit: Lee Blanchflower

Accessible facilities

If you have any questions about access needs in relation to a disability or health condition please see our Forest Live Access Statement. Or phone us directly on 0300 068 0400 or email us at customerrelations@forestryengland.uk and our Customer Relations team will be happy to help.

We are working towards the Attitude is Everything charter of best practice for festivals and venues and we welcome feedback on our access facilities provision.

Contact us 

How can I get in touch?

The Customer Relations team is staffed Monday to Friday 9am - 5pm (plus email support 9am - 5pm Saturday and Sunday during concert weekends).

Aerial view concert outdoors in a forest
Photo credit: Lee Blanchflower

Is there an environmental impact from the concerts?

Find out more about how we manage our Forest Live events for minimal environmental impact. 

Find out more