The nation’s forests, car parks and essential facilities are open to you for local outdoor recreation and exercise - read our coronavirus guidance.

Enchanted Christmas COVID-19 - what we're doing to keep you safe

You can book with confidence for Enchanted Christmas at Westonbirt Arboretum. Come along knowing that the safety and well-being of our visitors is of the utmost importance to us and we are continually monitoring and responding to the COVID-19 pandemic situation as it evolves.

If you have COVID-19 symptoms, have received a recent positive test or are self-isolating then please do not come to the trail. Get in touch with our Customer Relations team who will assist you to transfer your tickets to Enchanted Christmas in 2021.

If you are travelling from a Tier 3 home location then you are still able to join us under government guidance, however we do understand that this is your decision. If you feel you are unable to travel then contact our Customer Relations team who will arrange to move your booking to Enchanted Christmas in 2021.

We ask that you respect all other trail visitors and members of staff when on site. Please take note of the following measures in place for your trail visit.

COVID-19 regulations

Enchanted Christmas QR code
QR codes will be displayed at multiple locations on the trail, please register using the NHS app.
group size EC
Please follow current guidelines of group numbers outside of your household group or support bubble.
Social Distancing EC
Please follow the social distancing guidelines at all times.
Clock arrival EC
We are asking all visitors to arrive no earlier than 30 mins before their selected trail entrance slot.
Face Mask EC
Face coverings are compulsory in indoor areas such as the shop and toilets.
One way arrow EC
The illuminated trail and Villages are one way only.
dwell time EC
The Illuminated trail has been designed to avoid any unnecessary build up of audiences in one place.
Pre booking EC
Illuminated trail tickets are only available to prebook online.
Scanners EC
To avoid unnecessary handling of tickets, tickets will be scanned at the trail entrance.
Card EC
To avoid unnecessary cash handling, our vendors will only accept card payments.
food and drink EC
All food & drink on the trail will be takeaway only.
Hand washing EC
Hand sanitising stations are located throughout the trail but we also recommend bringing your own.
Cleaning EC
All our facilities, surfaces and touch points will be cleaned regularly.
risk assessment EC
We have a COVID-19 risk assessment in place and are taking all steps possible to keep you safe.
Here to help EC
Our staff are here to help, please respect them and their space whilst they assist you.
Good to go EC
COVID-19 industry standards have been met.