Our forests will remain open for outdoor recreation and exercise. For our coronavirus guidance please follow this link - view now
Couple walking down Lime Avenue Westonbirt

Statement 

Westonbirt Arboretum is open to visitors and members of the Friends of Westonbirt Arboretum.

To look after the safety of our visitors, staff, volunteers and local communities during this time, we have reduced the number of people we can welcome to the arboretum at one time, and introduced a new booking system. We’ve also made some important changes to our facilities onsite, such as the STIHL Treetop Walkway and shop.

Below you’ll find everything you need to know on how to book, plan and safely enjoy your visit. Please follow the latest Government guidance for travel, outdoor spaces and meeting people from outside your household.

Computer keyboard

Booking your tickets

In order to visit the arboretum, you’ll need to pre-book your tickets (this also applies to Friends of Westonbirt Arboretum members).

Standard ticketing prices will apply, though if you are a Friend of Westonbirt Arboretum you won’t be charged  for your own tickets– you’ll just need to provide your membership number (this can be found on your card) when you book. If you wish to book additional tickets for other people, standard charging will apply. 

Pre-booking is available up to 7 days in advance. Last bookings 30 minutes before arrival, (subject to availability). 

When you book your tickets, you’ll be asked to book a 20- minute arrival time-slot for the day of your visit. Once in the arboretum you can stay for as long you like, however be aware that the arboretum closes at 5pm.

You can book your tickets here 

A call back system is available on 0300 068 0400

Unfortunately if you are unable to display a valid ticket (and membership card if applicable) upon arrival, our staff will not be able to allow you onto the site as we cannot take on the door payments at this time.

Please note on Enchanted Christmas event dates the Old Arboretum will close at 2pm to allow for set up. The last paid for entry tickets will be at 1.40pm but members of the Friends of Westonbirt Arboretum can still book until 3.40pm. We are asking all event ticket holders not to arrive to the Christmas Village more than 30 minutes before their trail start time.

Mobility scooters are available to book online. Last time slot to book a scooter is 2.20pm. Scooters must be returned by 3.30pm. If a scooter is essential to your visit please check availability first, book your scooter and then purchase your entry tickets. On Enchanted Christmas event dates scooters need to be returned by 3pm. 

Book a scooter

When you arrive

Your tickets will be checked at the Welcome Building. Please show your ticket (these can be on your phone or printed) to staff at the till window of the Welcome Building. If you are a member you’ll also need to show your valid membership card.

You will then be able to enter the arboretum and you will not need to scan your tickets at the barriers.

When waiting to show your tickets, please keep 2 metres away from other visitors and staff – there are markings on the floor to help you effectively social distance.

Tickets being scanned at Welcome Building

During your visit

Westonbirt view
While visiting the arboretum, please help us keep everybody safe by following social distancing rules and government guidance.
Westonbirt summer
If you have any COVID-19 symptoms, or have come into contact with someone with COVID-19 in the last 14 days, please stay at home.
Dog
Dogs are welcome on leads on The Downs and permitted off lead in Silk Wood if well behaved, stay in sight and return when called. Dogs are not permitted in the Old Arboretum.
Westonbirt restaurant
Take away service only, all indoor seating is closed for the time-being. Card payments only.
Westonbirt Shop
The Westonbirt Shop will be closed from Thu 5 November - Wed 2 December.
STIHL Treetop Walkway at Westonbirt Arboretum
The Walkway is open with a one way system, features such as the crow’s nest are closed, keep 2 metres apart. Please be aware that alternative routes out of Silk Wood are a little steep.
toilet sign
Toilets are open, but will be closed periodically throughout the day for cleaning. Please wear a mask inside.
Exploratree play sign
Welcome Building, Westonbirt Shop and Exploratree are currently closed.
Access Westonbirt
Book online. Last time slot to book is 2.20pm. Scooters must be returned by 3.30pm (3pm on Enchanted Christmas days). If a scooter is essential to your visit please check availability first, book your scooter and then purchase your entry tickets.
Westonbirt Shuttle Bus
Shuttle bus service is currently unavailable.
Children on scooter
Welcome if under 70cm from floor to handle bars. Please help children maintain a 2 metre distance to other visitors.
Willow Sculpture
Events at Westonbirt during this time will be subject to Government guidance. Please read our event terms and conditions for more information.

Video

For more information watch our 'what you need to know before you visit' video.

Thank you for your support and for helping us to keep Westonbirt Arboretum open and safe for everyone. Have a great visit!

Got a question? Have a read of our FAQs for more information