Contact us

autumn in the woods

How can we help?

Get in touch

Got a question for us? We want to help and we'll be as open as we can with information.
Use the links below to make sure you're getting in contact with the right person to help you. 

Events and tickets

Do you have a question about Forest Live, or another ticketed event with us? Please contact our Customer Relations team. Email


For information about how to pay your parking fine or why we charge for parking, check out our parking information page. If you'd like to know more about parking at a specific forest, please find the forest you wish to visit first, and look at the parking information on the forest page. For all other parking enquiries, please email


Any questions about your Membership with us, including renewals please read our frequently asked questions. For all other Membership enquiries please email or call us 9am to 5pm Monday to Friday on 0300 068 0400. Remember to include your Membership number if you have one.

Freedom of information (FOI) requests

For more information on how to request information and to see previous requests, head to our FOI pages.

Filming and permissions

If you want to film in the nation's forests, please check out our information on locations and the regional contacts

If you're looking to use our woodlands to host a sport, educational event or activity, or for scientific research, you must first apply for a permit. Please see our permissions page to apply.

Local issue

If you need to get in touch with us to report something at a forest, such as a fallen tree, feedback for local staff or anything else for a local area please get in touch with your local district office.

Media and PR

If you have journalism or press enquiries, please head over to our media information page.

Official Complaints

We're really sorry you want to complain, learn how to make a complaint.

General Enquiries

For anything else, and anything not listed on our website please email


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